Assign and track complex projects and processes within budgetary and scheduling guidelines. Travel between construction sites, working in outdoor environments, and conduct pre construction meetings with multiple contractors and municipality inspectors. Validate construction progress and perform post construction audits. Open telecom field equipment to validate proper inst

Leads stakeholders to determine programobjectives and execute on deliverables, progress against KPIs, risk/issue management, dependency resolution, scope and timing; works with cross functional groups across the business. Analyze program metrics and lead stakeholders in recommendations on how to start, stop and pivot work to drive outcomes. Responsible for building and ma

Architects, designs, implements, maintains and operates information system security controls and countermeasures; Analyzes and recommends security controls and procedures in business processes, development, and change management lifecycle of information systems, and provides oversight to ensure compliance Develops monitoring and visibility capabilities on information syst

Perform circuit and equipment/network restoration, recognize potential jeopardy conditions. Management of circuits (T1 100Gb, Ethernet & IP), perform testing and activation of new network circuits as well as long haul, metro and international optical networks. Work very closely with Federal government network operation centers (NOC) customers for all demand and scheduled

Develop and implement actions to create additional opportunities to cross sell and up sell accounts to increase overall total customer spend with the company. Assist in creating account plans and strategies to win new business from both new and existing customers. Develop and manage customer relationships for assigned accounts in order to gain strategic positioning with d

Analyze, administer, and maintain telecommunications and network cabling infrastructure Responsible for tasks assigned by project managers in connection with service orders and repair activities related to Category 6 cabling, Voice over IP networks (VOIP), and fiber optic cabling infrastructure In depth knowledge of TDM networks Dress, terminate, and test cables and compo

Implement customer success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand offs, and empower customers to self serve Leverage and manager overall customer metrics, which include customer usage data, health indicators (discounts cr

Assign and track complex projects and processes within budgetary and scheduling guidelines. Travel between construction sites, working in outdoor environments, and conduct pre construction meetings with multiple contractors and municipality inspectors. Validate construction progress and perform post construction audits. Open telcofield equipment to validate proper install

The position will directly interface with engineering, network management, third party vendors, service delivery, service ordering, warehousing, and customer technical representatives to discuss technical project aspects. The position demands a solid technical background and an understanding of the DOD site and technical requirements. The position may also require collabo

Provide on site support for Government NOC M F, (0600 1200) Provide necessary coordination, support and technical assistance to the Customer NOC to enable situational awareness of all customer services within Lumen. The engineer will serve as the interface between Lumen and Government POC regarding planned and unplanned maintenance events, incident response by identifying

Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices. Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects. Managing budgets, ordering materials, processing invoices, and resolving issues related to O

Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices. Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects. Managing budgets, ordering materials, processing invoices, and resolving issues related to O

Designing, installing, and maintaining fiber optic cable systems and equipment in our data centers and offices. Using systems such as SAP, Microsoft Office, Autocad, Microstation and/or Lumen specific systems (Sitetracker, NDS) to plan, manage, and document outside plant projects. Managing budgets, ordering materials, processing invoices, and resolving issues related to O

Technician for customer/company network systems installation and/or maintenance activities. Resolves complex network problems involving power, network hardware and software, lines, modems and terminals. Uses software and hardware tools to identify and diagnose network status and problems; conducts complex network monitoring equipment installation and maintenance activitie

Sell across the entire Lumen portfolio, from Small Business to Regional & Large Enterprise Develop and implement opportunities to cross sell and up sell accounts to increase overall total partner & end customer business with the company Create partner/account plans and strategies to win new business from existing customers Systematic focus on new partners and new logo cus